The Customer Service AI Agent accelerates ticket handling, improves resolution times, and provides voice-of-customer analytics. By combining intelligent routing, summarization, and real-time knowledge support, it helps service teams deliver faster, more personalized experiences.
Voice AI customer service
Voice AI call center agents handle customer queries, automate routine calls, and act while reducing operational costs.
VOC Sentiment Detection
Analyze Voice of Customer feedback to uncover sentiment trends and identify opportunities to improve service quality.
Smart Ticket Summarization
Automatically condense lengthy support tickets into concise, actionable summaries for faster resolution.
Knowledge Suggestion Engine
Recommend relevant articles, FAQs, or solutions to agents and customers in real time during interactions.
Deliver faster, smarter support with AI
Reimagine customer service with Pericope’s domain-trained AI agent built to boost efficiency and elevate customer experiences.